How long does it take do groom my dog?

Will my dog be muzzled?

Any dog that shows signs of aggression, will be muzzled for its and our own safety. The dog will never be left unattended whilst wearing the muzzle and, if the dog shows any signs of distress, the muzzle will be immediately removed.

My dog's head was still wet when I picked him up. Why?

At Groomingdales we will not do anything that upsets the dogs. Sometimes dogs do not like having their heads blow dried. If this is the case, we get as much excess water off with towels but you may get a slightly damp dog back.

Can I stay with my dog?

As a general rule no. We find that dogs are much better behaved when the owner is not around to distract them. The only exception to this is for very elderly or infirm dogs, when special appointments can be made.

Do you groom large breeds?

Unfortunately no. We do love large dogs at the moment we specialise in small and medium breeds, the largest dog we groom is springer spaniel size.

My dog has to be sedated. Is that ok?

We cannot give the dogs sedatives but if your vet prescribes one you can give it to your dog approximately 30 minutes before his groom. Please make sure you tell us if your dog has been sedated.

Does the groom include nails and anal glands?

Toe nails are included in the price unless the dog is overly aggressive. Anal glands are an optional extra and only done if requested, for an extra fee.

Will my dog be put in a crate?

For safety reasons we cannot have the dogs running loose in the salon so when finished the dogs are placed in a large kennel where we can keep an eye on them.

How much does it cost? 

Please see the price list but remember that prices are for well behaved, regularly groomed dogs.

Do you groom cats or other animals?

We only groom dogs and guinea pigs!

My dog hates other dogs what can I do?

Please let us know so we can arrange a quiet time for his appointment.

Can you pluck the hair out of my dog’s ears?

 As long as he does not have any ear infections then this is usually done as part of the groom.

Can I bring a shampoo prescribed by my vet?

 Yes, you can, as long as there are clear instructions for us to follow.

My dog has fleas…

Dogs found with fleas will automatically be bathed in flea shampoo. (Please note there is an additional charge for this, as flea shampoo is much more expensive) We will then advise you on how to treat your pet and its environment.

Do you do hand stripping?

 Sorry, no.

When should I get my puppy groomed?

See our Puppy page here, we do offer FREE puppy introduction grooms for pups upto 12 weeks old, this includes bath, blowdry, toenails, ear pluck, comb and cuddles! Any trimming or styling will be charged at our regular price.